What is THE CASTAÑER SOCIETY?
THE CASTAÑER SOCIETY is our exclusive members’ community. A space created to experience Castañer from the inside, with access to special benefits, updates, curated experiences, and content designed to accompany you at every moment.
How can I sign up for THE CASTAÑER SOCIETY?
You can join very easily:
- By subscribing to our newsletter through the website.
- By registering during the online checkout process.
- By signing up in one of our physical stores.
When you subscribe, you will automatically become part of THE CASTAÑER SOCIETY and receive a 10% discount on your first purchase.
I signed up in-store, can I get benefits online as well?
If you registered in-store and use the same email address on the website, you will also be able to enjoy THE CASTAÑER SOCIETY’s online benefits.
Who is part of THE CASTAÑER SOCIETY?
Anyone who subscribes to our newsletter and gives us their consent to receive our communications becomes part of THE CASTAÑER SOCIETY.
If at any point you decide to unsubscribe, you will no longer be part of the club and will stop receiving the exclusive communications and benefits associated with it.
THE CASTAÑER SOCIETY Birthday Gift
On your birthday, we’ll send you an email with an exclusive gift.
To make sure you receive your surprise on time, it’s important that your date of birth is entered correctly in your profile.
What is the validity of the discounts?
Each discount or benefit you receive comes with its own terms and conditions. In every communication, we clearly indicate:
- The validity period of the discount
- The terms of use
We recommend reviewing this information carefully before using it.
Your welcome code, which you’ll receive when subscribing to our newsletter for your first order, will be available for 10 days.
As for your birthday code, you’ll have 1 month to enjoy it with complete peace of mind.
Are the discounts compatible with other promotions?
Each discount includes its own terms of use, where you can check whether it can be combined with other promotions.
We recommend reviewing them to ensure you know how to apply it in each case.
How can I participate in an in-store event?
The events we organize in our stores are designed exclusively for members of THE CASTAÑER SOCIETY.
On each occasion, our team selects and invites a group of customers to enjoy the experience. If you are a member, you may receive invitations to these special events.
In which countries can I enjoy THE CASTAÑER SOCIETY?
THE CASTAÑER SOCIETY is available in the countries where Castañer operates through its e‑commerce and physical stores.
Benefits, discounts, and experiences may vary depending on the country.
How can I unsubscribe from THE CASTAÑER SOCIETY?
You can unsubscribe at any time through the link found at the bottom of any of our email communications.
Once you complete the unsubscribe process, you will stop receiving communications and benefits associated with THE CASTAÑER SOCIETY.