I have not received my order confirmation email, is this normal? I have not received my order confirmation email, is this normal?

I have not received my order confirmation email, is this normal?

First of all, check that the email has not fallen into your spam box. If you do not find it here, we invite you to access the section "My orders" in your customer account.

If you cannot see your order registered in your customer account either, please contact us using the contact form.