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Contact

Below, you'll find the available contact channels for each official Castañer store, organized by country to help you quickly identify the best way to reach us.

1. European Union and the United States

  • Email: customercare@castaner.com

  • Contact form: https://help.castaner.com/hc/en-001/requests/new

  • Chat

  • WhatsApp

2. The United Kingdom

  • Email: info.uk@castaner.com

  • Contact form: https://uk.castaner.com/pages/contacto

  • Chat

3. Chile

  • Email: ventasweb@castanerchile.cl 

  • Contact form: https://cl.castaner.com/pages/contacto

4. Dominican Republic

  • Email: info.rd@castaner.com

  • Contact form: https://castaner-rd.com/pages/servicio-al-cliente

Related articles

  • Frequently Asked Questions about THE CASTAÑER SOCIETY
  • Return Policy
  • I have not received my order confirmation email, is this normal?
  • Tips for lacing-up your espadrilles
  • My order status

Articles in this section

  • Modify my order
  • Cancel my order
  • My order status
  • Gift cards
  • I have not received my order confirmation email, is this normal?
  • Delivery of inaccurate or defective products
  • Purchase warranty
  • Contact
  • Castañer Official Websites

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